Technical Support

DCSL Technical Support Helpdesk is widely acknowledged as the leading service provider in the sector.   

As one of the UK's leading suppliers of Information, Communication and IT solutions, DCSL has one of the largest dedicated maintenance, engineering and support teams in the sector.   

With the advance in technology in recent years, the vast majority of enquires can now be handled remotely, which has minimised response times and led to increased customer satisfaction.    

Designed to minimise down time, maximise performance and enhance resilience in the network, our support services help keep your network up and working to the high standard it was designed to meet.   

Our Technical Support operatives are highly qualified in all the disciplines required to cater for today's voice and data enquiries, including fully accredited Unify, Samsung and Broadsoft.

Please note that all incoming and outgoing calls are recorded and maybe monitored as part of our training policy.