V.I.P
Speakeasy Via
Speakeasy ACD
Speakeasy Teamview
Speakeasy Agentview
Speakeasy Supervisor
Speakeasy Report
Speakeasy Call Monitor
Speakeasy Informer
Speakeasy Solo
Speakeasy Msg/voicemail
Speakeasy fax

Frama
Officemail
Sensonic 2005
Sensonic 2105
Sensonic 2200
Mailmax
Mailspirit

Voice Integrated Products: Notification and Monitoring: 

SpeakEasy Informer  

SpeakEasy Informer contacts people to provide information on events, alerts or emergency situations when speed and effective communications are paramount.

The system automatically alerts all key strategic personnel - relaying information only or asking them to respond to an emergency.

SpeakEasy Informer makes contact with key personnel and groups by:

· Office extension            

· Mobile phone                

· Home               

· Pager

· E-mail                          

· SMS text messaging      

· Public address   

Depending on

· Priority                         

· Schedule                      

· Contact            

· Day of week

· Time of day                  

· Procedure                     

· Contact and response thresholds

How does it work?

· Receives the alert

· Validates the source

· Agrees the message

· Identifies the key personnel for the incident

· Initiates the procedures to contact listed personnel

· Records the ETA of personnel responding to an emergency

· Additional contacts are added as local conditions dictate

· Sets up and maintains a real time incident analysis

· Provides historical audit trail and statistics

Features

· Alerts activate remotely across a PC network, from a telephone or
  directly from the system

· Informer provides multi-level security when required

Benefits

· Reduces reaction time

· Contacts staff in a fast and effective manner

· Available 24 hours a day, 365 days a year

· Out of hours operations deploy “on call” rather than “on site”

· Multiple language support for global communication

· Contact information can be held on a third party database for single
  point administration
.

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Siemens

DX150R Server
Realitis DX Web Pro
Realitis PNC
Realitis Workpoint
Realitis 8 Software
Telephones & Consoles
DX Messenger
Call Center Solutions
HiPath 3000
HiPath 5000
Xpress2
Cabling Information

Ericsson
BusinessPhone Hotel
BusinessPhone Hospitality
BusinessPhone Operator
Callcenter Supervisor
Businessphone 50
Bussinessphone 250
Callcenter
Callcenter Assistant
Desktop Manager
BusinessLink NT
Cordless
IP Unit
VMU
Webswitch 2000
Networking
Cabling Information


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Digital Communication Systems Ltd, 7 - 8 Benton Terrace, Sandyford Road,
Jesmond, Newcastle upon Tyne, NE2 1QU.
Tel: (0191) 209 4444.  Fax:(0191) 209 4455. 
E-Mail:
dcsl@digital-com.co.uk