Messaging

Tiger Communications plc has been at the forefront of telephone call management systems

development for over 20 years and it is probably true to say that Tiger was one of the only companies

to have retained its position as a leading force in the provision of call management solutions.

1970: Tiger started life in the early 1970 s in hardware development, designing and building line

scanning equipment for Strowger switchboards and very quickly expanded into software development

producing a sophisticated Cobol reporting package for use on mainframe computers.

1980: The Tiger 1000 Line Scanner and Status Cobol Software Package was widely used during the

1970 s and early 1980 s in major companies such as Beechams, Citibank and Vauxhall Motors, and

throughout the public sector in county councils, police forces and universities. A hotel product was

developed and used by major hotel chains, including Trusthouse Forte, for guest billing. In addition

Tiger operated a very successful bureau operation for customers without the resources or mainframe to

run their own call logging systems.

1986: With the inception of electronic switches and the introduction of personal computers, Tiger

developed the PC-based Tiger Traffic which was launched into the marketplace in 1986. The Tiger

Traffic was an extremely successful DOS product for small single site switches through to large multi-

site networks and was actively marketed until 1996.

1996: The Tiger 2000 call management product range was initially launched in 1996 and swiftly

progressed to a full 32 bit product supporting the latest Windows platforms and including the fully

integrated Tiger Hotel 2000, a unique proposition in the marketplace.

2000: Tiger Communications is based in Ringwood, Hampshire. The company has a growing number of

staff with it s continuing success, including expansion of Field Service Engineers based strategically

throughout the UK.

Tiger has established strategic partnerships with Siemens, being a portfolio product for the Siemens

Hicom and Realitis switches, and Forte Granada, winning a sole supply joint contract with BT for hotel

systems worldwide. Tiger has worked closely with Avaya Communication (formally known as Lucent

Technologies) since 1994 providing call management solutions to their new and existing customer

base.

In addition to the formalised partnerships, Tiger has established other routes to market including, within

the UK, major dealers and consultants. Outside of the UK Tiger are setting up a Californian based US

distribution channel. Tiger still maintains, through advertising and market awareness, a very active

direct sales channel.

The current Tiger customer base spans both the private and public market sectors and includes many

large multi-site international networks. Our hotel systems are now installed across the globe.

Tiger has an exciting long-term development road map, and as a result the company is well placed to

take advantage of technical advances in the areas of Internet, Web-based Corporate Directories, CTI,

Web-based Reporting and VoIP to offer customers a fully integrated and flexible billing solution utilising

the most appropriate user interfaces.

2002-2003: Another fantastic landmark period for Tiger. The release of a whole new range of products

and major upgrades to existing software increases Tiger s dominance in the market place. Tiger has

also launched its new modified