Providing Communication Solutions
Call Recording recordX
Award winning recordX is a comprehensive extension and line side call recording solution packed with innovative
features to search, record, play and archive telephone call recordings.
Benefits of Call Recording
Call Recording will enable you to record all telephone orders and discussions and you can quickly confirm back to a
customer what was agreed, which resolves any disputes quickly.
Call Reporting reportX (Call Logging)
reportX, Oak's advanced Call Logging product shows you how efficiently and effectively you are dealing with your
customers and gives you the information you need to drive constant improvement.
Benefits of Call Logging
Call Logging will enable you to manage & improve the use of telecoms throughout your business by delivering a wide
range of reports, showing you what is going on within your business.
CTI connectX
A powerful integration tool that brings together business and telecoms data.
Benefits of CTI
Computer Telephony Integration brings together business and telecoms data in real-time and uses it to speed up call
handling, improving the quality of service offered to customers.
Wallboard displayX
Provides a view of the key factors that affect business performance at a glance.
Benefits of a Wallboard
The Wallboard is an important tool for managing your business communications dynamically and proactively, allowing
you to visualise your business data and display it for all to see.
Unified Comms CX-S
For any small or mid-size business that needs a UC solution at an incredible price!
Benefits of Unified Comms
In today's challenging environment your organisation needs to get more work done with less resources & cut down on
wasted time. That's exactly what CX-S from AVST can help you do.
Since 1985, Oak's mission
Is to provide leading telecoms solutions, whilst maintaining first rate customer service and
support and remain committed to helping companies, to work smarter.
Whether you're looking for state of the art Call Recording, Call Logging & Reporting, or looking to add CTI Integration
to your existing systems, Oak Telecom has you covered. We are also pleased to be able to offer a complete Unified
Communications package from AVST.
PARTNERS AND ACCREDITATIONS
© May 2011 Digital Communication Systems Limited
